Privacy Policy

1. Information We Collect

We collect personal information you provide to us directly, such as when booking a room, signing up for newsletters, or contacting our customer service. This may include your name, email address, phone number, and payment information.

2. How We Use Your Information

We use your information to:

• Process your bookings and payments.
• Provide customer support and respond to your inquiries.
• Send updates, offers, and promotional materials.
• Improve our services based on your preferences.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except:

• When required by law or legal processes.
• With trusted service providers who assist in operating our business, under strict confidentiality agreements.

4. Data Security

We implement robust security measures to protect your data from unauthorized access or breaches. However, no system is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to improve user experience. Cookies are small files stored on your device that help us analyze website traffic and enhance functionality. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access and request a copy of your personal information.
• Request correction or deletion of your data.
• Withdraw consent for data processing at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@ivoryhavenbest.com